All orders over $100 to Canada & USA ship for free. Canadian orders under $100 going to AB, BC, SK & MB ship for $9.99. Canadian orders under $100 going to ON and eastward ship for $14.99.
USA orders under $100CAD ship for $14.99CAD to all lower 48 states.
We aim to ship out orders within 2 business days of receiving the order. All of our orders ship out of Delta, BC via common courier such as Canada Post, UPS or FedEx. When your order ships you will receive an email with tracking information. US orders will arrive via USPS and can take up to 10 business days to arrive.
Please contact us as soon as possible with your order number and revised shipping address. We will do our best to change the address before the order ships. Once the order ships we can contact the courier but we cannot guarantee an address change after an order ships from our warehouse.
Email firstname.lastname@example.org or phone 888.267.6968 x1
No, we do not offer free shipping on returns & exchanges. We know that this is a common service offered by many large online retailers. Unfortunately, we are not a large online retailer who can afford to pay for the cost of return shipping.
If you have any questions about how products fit before purchasing, please contact us and we'd be happy to help you out. We also encourage you to visit one of our retailers to purchase our products. If you are looking for a retailer, look for 'FIND A STORE' at the top menu of our website.